welcome to bzb ITReliable IT support for retail and hospitality businesses, delivering managed IT support, cyber security and connectivity solutions designed to keep your business running without interruption.
Everything your business needs, delivered through one proactive partnership.
Our managed IT support for retail and hospitality businesses covers every layer of your technology, including IT support, cyber security, cloud services and Microsoft 365. We take responsibility for keeping your systems stable, secure and available, so your team can focus on serving customers.
We deliver specialist IT functions as standalone managed services for retail and hospitality businesses. From infrastructure and connectivity to EPOS support, Microsoft 365 and end user support, we provide the expertise needed to keep your systems running reliably.
We support the systems your business depends on every day, ensuring fast, consistent performance, minimal disruption and smooth customer experiences.
Protecting customer and payment data is a critical part of modern IT.
We deliver proactive cyber security services for retail and hospitality businesses, helping you reduce risk, protect sensitive information and maintain secure systems. From threat prevention to ongoing monitoring, we ensure your systems and data remain protected.
We provide expert IT consultancy for retail and hospitality businesses, helping you plan, deliver and improve technology that supports efficient operations and growth.
From targeted projects to improvements in systems and connectivity, we work closely with your business to solve challenges, improve performance and ensure your IT supports your day-to-day operations.
Google Reviews
Understanding Our Growth Strategy
bzb have been with us since we launched. Drag and the team took the time to understand our growth strategy from the outset and have helped us plan for our IT requirements. The team are very responsive and always happy to help!
Google Reviews
Demonstrating a Wealth of Knowledge
Having moved to bzb IT around 9 months ago I have been thoroughly impressed with both their knowledge and service. As a medium sized company that employs around 200 people, operating multiple sites around the UK getting our IT Support solution right was crucial to our operation… (Full Review on Google)
Google Reviews
Eager to help
What can I say about this Team ! They are Fast, Accurate, Eager to help and provide the best solution ! I could write so many positive things but I would ned a lot of space. One word: They are simply the best !!!
Google Reviews
Quick Responses
Over my long career I’ve noticed that most IT support companies are fairly slow to deal with issues, often being passed on to a different level etc. bzb are quick to respond and get it fixed properly.
Google Reviews
Quick Response and Resolution
Really quick response and resolution of my issue – thankyou!
Google Reviews
Professional and Friendly
Highly recommend BZB IT. Professional and friendly.
Good luck with the new Bristol office !!
Google Reviews
Quick and Effective
Asked for help on two occasions, and on both times, the situations was solved quickly and effectively. A great help.
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Great Problem Solvers
BZB IT are great at solving IT problems and have great customer relations too.
Google Reviews
Excellent Experience
We have had an excellent experience working with BZB. They are very knowledgeable, quick to respond to any issues, and flexible. I would highly recommend them.
Google Reviews
Absolutely Delighted
I’m absolutely delighted with the service from the BzB IT team! Their strong focus on cybersecurity as a core foundation really stood out to me and gave me great confidence in their work. Excellent service, professional team, and overall a very happy customer. Highly recommended!
Google Reviews
Helpful and Supportive
Would recommend, IT support are helpful and supportive!
Google Reviews
Dynamic Local Team
We love working with bzb. They continuously deliver complex technical change, supporting our IT infrastructure and security in a professional and friendly manner. They are a fantastic, dynamic local team that are always on hand to help resolve issues.
Google Reviews
Very fast response
Very fast response, great customer service, courteous and professional. Any time I have had an issue it has been sorted out immediately. High recommended!
Google Reviews
Rapid Support
These guys saved me so much time with taking over the company IT side of things. I can work easier knowing they have IT covered. Very easy to work with and support is rapid.
Google Reviews
Nothing is too much trouble
We use bzb IT for our business – nothing is too much trouble for the team. Quick and easy to log requests. The team are always very helpful. Thank you.
Google Reviews
Vast improvement
Great service. All problems dealt with quickly. Vast improvement over other I.T. support companies I have used in the past.
Google Reviews
Great Customer Service
Great Customer service and very quick response – well done guys
Google Reviews
Helpful and Efficient
A big thank you to Sam at bzb for sorting out a major glitch for me. Couldn’t have been more helpful and efficient!
Google Reviews
A Real Delight
The team have been a real delight to deal with and continue to be. Thank god for bzb.
Google Reviews
Highly Recommend!
Excellent service, very fast to respond to issues, recommend them to anyone!
Google Reviews
Attentive and Flexible Approach
bzb IT have always proved attentive and flexible to the needs of my business as we’ve evolved and grown. Worrying about our IT needs has now become a thing of the past, thanks to Jack, Sam and Oli.
Google Reviews
Positive and stress free
I had such a positive and stress free experience when working with Luke in unravelling some legacy IT issues and simplifying my IT plans. Luke’s patience, knowledge and thoroughness was reassuring. I would work with this team again without hesitation.
Google Reviews
Knowledgeable Staff
Support staff are knowledgeable, efficient, polite and patient.
Google Reviews
Easy Switching
I cannot believe how easy it was to switch to bzb – I was under the assumption switching would be difficult however bzb went out of their way to ensure it was a smooth transition – Had I have known it was this easy I would’ve switched to bzb a long time ago – I would give more than 5 stars if I could
Explore answers to frequently asked questions to help you find out more.
Yes, we support retail and hospitality businesses operating across multiple locations, ensuring consistent connectivity, secure systems and reliable performance across all sites.
Yes, we support cloud-based systems and secure remote access, allowing your team to manage operations and access systems from different locations when needed.
Yes, we design and manage secure, reliable networks and guest WiFi solutions to support both your operations and customer experience.
Yes, we support EPOS and payment systems, ensuring they are reliable, secure and performing consistently to support day-to-day operations.
We take a proactive approach to IT management, monitoring systems and resolving issues before they impact your business, helping ensure your systems remain available during trading hours.
I'd like a...
light chat
A relaxed, no pressure conversation with Oli, our Business Development Manager, to understand where your business is heading and how we might be able to support you.
I'd like a...
discovery session
A collaborative session with Luke Nix, one of our Technical Account Managers. With years of hands on IT experience, Luke will explore your current setup, ask the right questions, and dig into what’s really going on beneath the surface so we can shape a clear, tailored proposal.
I'd like a...
technical assessment
Start with an initial session with Sam, our Technical Director, who holds advanced security certifications including CISSP and OSCP, along with multiple Microsoft Azure accreditations. We’ll begin by understanding your environment, key risks and priorities, and outline the most effective next steps.
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