Reliable IT support for Charities & Not for Profit Organisations, delivering managed IT support, cyber security and Microsoft-led solutions designed to support your mission and maximise the value of your technology.
Choosing the right IT partner as a charity is about more than just support. It is about working with a team that understands your priorities, works closely with your organisation and helps you make the most of your resources.
As a local team, we build close working relationships with the charities we support. You deal with real people who understand your organisation, your systems and the challenges you face day to day. This means more responsive support, better communication and a partner that genuinely cares about helping you succeed.
We also help charities maximise the value of their technology. As a Microsoft Solutions Partner, we can guide you through available discounted and grant-based Microsoft licensing, ensuring you are not only accessing the right programmes, but also using them effectively. From Microsoft 365 to security and collaboration tools, we help you get full value from the platforms you already have.
Alongside this, we deliver secure, reliable and well-managed IT that supports your team, protects your data and enables flexible ways of working. Whether you need fully managed support or additional expertise alongside your internal resources, we provide a service that is practical, cost-effective and aligned to your goals.
This means you get the best of both. A local, approachable team that understands your organisation, backed by the technical capability to deliver secure, modern IT that supports your mission.
Everything your organisation needs, delivered through one proactive partnership.
Our managed IT support for charities covers every layer of your technology, including IT support, cyber security, cloud services and Microsoft 365. We take responsibility for keeping your systems secure, stable and performing reliably, allowing your team to focus on delivering your mission.
Youth Connect South West (YCSW) are a not-for-profit charity supporting young people across Bath and the surrounding areas. They provide youth work, mentoring, education, and wellbeing support, creating safe, inclusive opportunities that help young people build confidence, overcome challenges, and reach their potential.
End Users Supported
Partnership
David Robinson
Google Reviews
Understanding Our Growth Strategy
bzb have been with us since we launched. Drag and the team took the time to understand our growth strategy from the outset and have helped us plan for our IT requirements. The team are very responsive and always happy to help!
Google Reviews
Demonstrating a Wealth of Knowledge
Having moved to bzb IT around 9 months ago I have been thoroughly impressed with both their knowledge and service. As a medium sized company that employs around 200 people, operating multiple sites around the UK getting our IT Support solution right was crucial to our operation… (Full Review on Google)
Google Reviews
Eager to help
What can I say about this Team ! They are Fast, Accurate, Eager to help and provide the best solution ! I could write so many positive things but I would ned a lot of space. One word: They are simply the best !!!
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Quick Responses
Over my long career I’ve noticed that most IT support companies are fairly slow to deal with issues, often being passed on to a different level etc. bzb are quick to respond and get it fixed properly.
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Quick Response and Resolution
Really quick response and resolution of my issue – thankyou!
Google Reviews
Professional and Friendly
Highly recommend BZB IT. Professional and friendly.
Good luck with the new Bristol office !!
Google Reviews
Quick and Effective
Asked for help on two occasions, and on both times, the situations was solved quickly and effectively. A great help.
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Great Problem Solvers
BZB IT are great at solving IT problems and have great customer relations too.
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Excellent Experience
We have had an excellent experience working with BZB. They are very knowledgeable, quick to respond to any issues, and flexible. I would highly recommend them.
Google Reviews
Absolutely Delighted
I’m absolutely delighted with the service from the BzB IT team! Their strong focus on cybersecurity as a core foundation really stood out to me and gave me great confidence in their work. Excellent service, professional team, and overall a very happy customer. Highly recommended!
Google Reviews
Helpful and Supportive
Would recommend, IT support are helpful and supportive!
Google Reviews
Dynamic Local Team
We love working with bzb. They continuously deliver complex technical change, supporting our IT infrastructure and security in a professional and friendly manner. They are a fantastic, dynamic local team that are always on hand to help resolve issues.
Google Reviews
Very fast response
Very fast response, great customer service, courteous and professional. Any time I have had an issue it has been sorted out immediately. High recommended!
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Rapid Support
These guys saved me so much time with taking over the company IT side of things. I can work easier knowing they have IT covered. Very easy to work with and support is rapid.
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Nothing is too much trouble
We use bzb IT for our business – nothing is too much trouble for the team. Quick and easy to log requests. The team are always very helpful. Thank you.
Google Reviews
Vast improvement
Great service. All problems dealt with quickly. Vast improvement over other I.T. support companies I have used in the past.
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Great Customer Service
Great Customer service and very quick response – well done guys
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Helpful and Efficient
A big thank you to Sam at bzb for sorting out a major glitch for me. Couldn’t have been more helpful and efficient!
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A Real Delight
The team have been a real delight to deal with and continue to be. Thank god for bzb.
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Highly Recommend!
Excellent service, very fast to respond to issues, recommend them to anyone!
Google Reviews
Attentive and Flexible Approach
bzb IT have always proved attentive and flexible to the needs of my business as we’ve evolved and grown. Worrying about our IT needs has now become a thing of the past, thanks to Jack, Sam and Oli.
Google Reviews
Positive and stress free
I had such a positive and stress free experience when working with Luke in unravelling some legacy IT issues and simplifying my IT plans. Luke’s patience, knowledge and thoroughness was reassuring. I would work with this team again without hesitation.
Google Reviews
Knowledgeable Staff
Support staff are knowledgeable, efficient, polite and patient.
Google Reviews
Easy Switching
I cannot believe how easy it was to switch to bzb – I was under the assumption switching would be difficult however bzb went out of their way to ensure it was a smooth transition – Had I have known it was this easy I would’ve switched to bzb a long time ago – I would give more than 5 stars if I could
Explore answers to frequently asked questions to help you find out more.
Yes, we help Charity & Not for Profit organisations make the most of their IT budgets by implementing efficient solutions, optimising systems and advising on cost-effective technologies, including Microsoft licensing options.
Yes, we often support charities with limited internal IT resources, providing a fully managed or co-managed service depending on your needs.
Yes, we help charities implement secure remote and hybrid working using Microsoft 365 and cloud technologies, enabling teams to collaborate effectively from any location.
We implement cyber security tools, monitoring and best practice processes to protect sensitive data and ensure systems remain secure.
We use tools such as Microsoft 365 to enable secure communication, document sharing and collaboration across your organisation.
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I'd like a...
light chat
A relaxed, no pressure conversation with Oli, our Business Development Manager, to understand where your business is heading and how we might be able to support you.
I'd like a...
discovery session
A collaborative session with Luke Nix, one of our Technical Account Managers. With years of hands on IT experience, Luke will explore your current setup, ask the right questions, and dig into what’s really going on beneath the surface so we can shape a clear, tailored proposal.
I'd like a...
technical assessment
Start with an initial session with Sam, our Technical Director, who holds advanced security certifications including CISSP and OSCP, along with multiple Microsoft Azure accreditations. We’ll begin by understanding your environment, key risks and priorities, and outline the most effective next steps.
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