The right IT provider
in your local area
The all-in-one tailored IT support package.
Unlimited usage. Fixed price. It’s that simple.
Building a thriving partnership in Bristol
If you’re looking for local Managed IT Services to help your business get the most from technology, you’ve come to the right place!
We’re based in the South-West with outreach across the City and surrounding areas. We have an array of local clients, from retail to manufacturing and more. We love supporting local businesses with IT support solutions that are uniquely designed to meet your business needs. Once our partnership is underway, we deal with all the headaches and complexity of technology transformation so you can focus on delivering to your customers and getting the competitive edge.
We continually invest in our people and technology, so we have the capacity and agility to guarantee our partnership stands the test of time.
Switching to bzb IT
There’s nothing to worry about. We take full ownership with our simple 3 step process.
Discovery
We evaluate your current IT infrastructure whilst discussing your needs and goals.
Proposal
We create a value based proposal that’s unique to your business, so we can keep your IT moving forward whilst you only pay for what you need.
Implement
Welcome to bzb IT! We’ll take over the reins, working with your current IT team to ensure a smooth delivery.
Discovery
We evaluate your current IT infrastructure whilst discussing your needs and goals.
Proposal
We create a value based proposal that’s unique to your business, so we can keep your IT moving forward whilst you only pay for what you need.
Implement
Welcome to bzb IT! We’ll take over the reins, working with your current IT team to ensure a smooth delivery.
Consultancy
At bzb IT, we do things differently. Through years of experience working in the industry, we know every pitfall of traditional account management. That’s why we’ve developed a carefully constructed team of technical consultants that have three core principles for managing your IT.
Technical experts
Your consultant will have extensive experience as an engineer, so they know exactly how to move your IT forward. We don’t reward based on up-selling, that way their sole focus is on providing what’s right for your business.
Emotional intelligence
We know you want to work with real people, not robots. That’s why our consultants show their personality and communicate clearly when building relationships with your business.
Accountability
Your consultant will take full ownership of your IT, from infrastructure to Microsoft licenses and everything in-between. Providing proactive management that keeps your IT protected and delivering against your business goals.
bzb are our IT supplier and run the day-to-day operations to perfection. We approached them about managing a complex technological change whilst we acquired another business. They were experts in the room from day 1, taking time to understand how our merger would best utilise technology. This deeper level understanding of IT was exactly what we needed and gives us the confidence to do this again in the future.
Natalie Pike - Chief Operating Officer
The Pensions Solutions Group
bzb are our IT supplier and run the day-to-day operations to perfection. We approached them about managing a complex technological change whilst we acquired another business. They were experts in the room from day 1, taking time to understand how our merger would best utilise technology. This deeper level understanding of IT was exactly what we needed and gives us the confidence to do this again in the future.
Natalie Pike - Chief Operating Officer
The Pensions Solutions Group
Client of 3 years when written
Client of 3 years when written
We partnered with bzb IT about 3 years ago now and we’ve never looked back. They’re part of the fabric here, feeling like an in-house IT team rather than outsourced! Our consultant attends our Director meetings to update us on all things IT and keeps us driving forward. There are never any nasty surprises with bzb IT, they plan, prioritise, and deliver whilst keeping costs to a minimum.
Paul James - Financial Director
Food Service Centre
We partnered with bzb IT about 3 years ago now and we’ve never looked back. They’re part of the fabric here, feeling like an in-house IT team rather than outsourced! Our consultant attends our Director meetings to update us on all things IT and keeps us driving forward. There are never any nasty surprises with bzb IT, they plan, prioritise, and deliver whilst keeping costs to a minimum.
Paul James - Financial Director
Food Service Centre
Client of 3 years when written
Client of 3 years when written
Historically we’ve had issues with passing Cyber Essentials which is important in making sure our network is secure and attracting future business prospects. bzb IT seem to be one of very few IT suppliers that can manage the on-going IT but are also a certification body for Cyber Essentials. They were able to advise, plan and then implement all the changes we needed to pass the audit. This included end-of-life firewalls across 5 sites!
Zoe Evans - IT Support Consultant
BBL Batteries
Historically we’ve had issues with passing Cyber Essentials which is important in making sure our network is secure and attracting future business prospects. bzb IT seem to be one of very few IT suppliers that can manage the on-going IT but are also a certification body for Cyber Essentials. They were able to advise, plan and then implement all the changes we needed to pass the audit. This included end-of-life firewalls across 5 sites!
Zoe Evans - IT Support Consultant
BBL Batteries
Client of 1 year when written
Client of 1 year when written
Before we partnered with bzb IT, our infrastructure had fallen victim to mismanagement, workarounds, and lack of ownership. We were running via multiple suppliers, using old equipment, and spending a small fortune. We approached bzb IT and from the outset we knew we were in capable hands. They completed a full infrastructure review with a roadmap for change, outlining costs and rationale every step of the way. They then managed the whole change process and we’re now able to experience exceptional IT that’s efficient and cost-effective.
Paul McCourt - Director of Business Operations
Hamilton
Before we partnered with bzb IT, our infrastructure had fallen victim to mismanagement, workarounds, and lack of ownership. We were running via multiple suppliers, using old equipment, and spending a small fortune. We approached bzb IT and from the outset we knew we were in capable hands. They completed a full infrastructure review with a roadmap for change, outlining costs and rationale every step of the way. They then managed the whole change process and we’re now able to experience exceptional IT that’s efficient and cost-effective.
Paul McCourt - Director of Business Operations
Hamilton
Client of 2 years when written
Client of 2 years when written
Servicing
Our clients are the lifeblood of our business, everything we do is centred around them. Put simply, we exist for you and we’ll never lose sight of that. We know it’s a big decision to trust your IT with us, one we don’t take lightly, so we’ve come up with a service desk design that evolves around your team.
Knowledge
We don’t train our team on your time, we use experienced analysts to solve any issues that occur so we can provide quick resolutions that stand the test of time.
Ownership
Your problem is our problem, as soon as a ticket is logged we’ll take over the reins until we reach the resolution. No passing you around the houses leaving you holding the bag.
Client focus
We pride ourselves on our ability to communicate without IT jargon, keeping IT simple. We make sure your team feel comfortable to speak with us whatever the circumstances.
Live feedback from our Service Desk
4.94 (Last 3 Months)
3rd October 2024
I am working remotely in Malaysia. Robby Hijstek has helped me over many of days -with some very complicated...
2nd October 2024
Quick reply to email query and sorted
1st October 2024
Brilliantly quick
28th September 2024
act very fast and efficient.
26th September 2024
very quick response
18th September 2024
Helpful, friendly and patient resource. Always respond quickly and resolve issues in good time.
18th September 2024
My issue was resolved very quickly and efficiently via one phone call to the support number.
13th September 2024
Action taken within 15 minutes of reporting the issue. Resolution was speedy and successful.
8th September 2024
Really helpful and took time to explain what the issue was.
8th September 2024
Prompt, knowledgeable, friendly and helpful.
2nd September 2024
always gets the job done in good time
30th August 2024
Problem sorted straight away. Alex was really good to deal with and helpful.
Security
We strongly believe that a focus on security is a critical part of providing the very best IT service. The importance is only growing, as we move further into the modern digital world. In-fact we’re so passionate about it, we’re now a trusted Certification Body for assessing businesses against the Government standard Cyber Essentials and Cyber Essentials Plus.
Protection
It’s vitally important that your IT is secure, meaning your data is protected from cyber attacks. We understand this may sound complex and daunting, but that’s why we’re here.
Government backed standard
We take ownership to cover everything your business should do to protect itself from cyber threats. As minimum, we’ll guarantee your IT is operating at UK Government backed standard, Cyber Essentials.
As a payroll services provider, the security of our IT is a top priority.
I often see articles about security breaches, but day-to-day it seems so intangible. We wanted to find a way to prove to ourselves and our customers that the necessary security controls are in place to ensure our data was protected at all times.
This is where bzb IT come in, they’re our outsourced IT support provider and also qualified to carry out Cyber Essentials Plus assessments. This was a win-win for us, they already manage our infrastructure, and we have a great relationship with the whole team.
They were able to take care of the entire process for us and they didn’t let anything slip through the net. The assessment highlighted an issue we needed to resolve, which they also took care of for us.
Once again, having successfully passed Cyber Essentials Plus certification, we can proudly prove to all our customers we take the necessary steps to ensure security of their data at all times.
Thanks bzb IT team!
Michael Hillier
Operations Director
