Keeping IT Simple
A friendly and experienced IT team that’s ready for your business.
It’s time to expect better
We’re not just another standard managed service provider. We’re your very own outsourced IT team, full of technical experts ready to focus on delivering the very best results for your business.
Shape your future
We don’t just close tickets. We work alongside your business providing insight, strategy and a technical roadmap that maximises your investment and delivers results.
Drive your business forward
Your very own dedicated technical consultant will work alongside your business to deliver on your tailored strategy. We don’t just talk about change, we do it!
Enjoy exceptional service
We’ll provide an IT team that are responsive, can communicate clearly and are able to rapidly resolve issues.
Peace of mind
Is your network secure? Are your data backups working? How do you use the latest technology? Let us worry about all that so you can focus on your business with no IT headaches.
We think we’re great.
But don’t just take our word for it…
bzb are our IT supplier and run the day-to-day operations to perfection. We approached them about managing a complex technological change whilst we acquired another business. They were experts in the room from day 1, taking time to understand how our merger would best utilise technology. This deeper level understanding of IT was exactly what we needed and gives us the confidence to do this again in the future.
Natalie Pike - Chief Operating Officer
The Pensions Solutions Group
bzb are our IT supplier and run the day-to-day operations to perfection. We approached them about managing a complex technological change whilst we acquired another business. They were experts in the room from day 1, taking time to understand how our merger would best utilise technology. This deeper level understanding of IT was exactly what we needed and gives us the confidence to do this again in the future.
Natalie Pike - Chief Operating Officer
The Pensions Solutions Group
Client of 3 years when written
Client of 3 years when written
We partnered with bzb IT about 3 years ago now and we’ve never looked back. They’re part of the fabric here, feeling like an in-house IT team rather than outsourced! Our consultant attends our Director meetings to update us on all things IT and keeps us driving forward. There are never any nasty surprises with bzb IT, they plan, prioritise, and deliver whilst keeping costs to a minimum.
Paul James - Financial Director
Food Service Centre
We partnered with bzb IT about 3 years ago now and we’ve never looked back. They’re part of the fabric here, feeling like an in-house IT team rather than outsourced! Our consultant attends our Director meetings to update us on all things IT and keeps us driving forward. There are never any nasty surprises with bzb IT, they plan, prioritise, and deliver whilst keeping costs to a minimum.
Paul James - Financial Director
Food Service Centre
Client of 3 years when written
Client of 3 years when written
Historically we’ve had issues with passing Cyber Essentials which is important in making sure our network is secure and attracting future business prospects. bzb IT seem to be one of very few IT suppliers that can manage the on-going IT but are also a certification body for Cyber Essentials. They were able to advise, plan and then implement all the changes we needed to pass the audit. This included end-of-life firewalls across 5 sites!
Zoe Evans - IT Support Consultant
BBL Batteries
Historically we’ve had issues with passing Cyber Essentials which is important in making sure our network is secure and attracting future business prospects. bzb IT seem to be one of very few IT suppliers that can manage the on-going IT but are also a certification body for Cyber Essentials. They were able to advise, plan and then implement all the changes we needed to pass the audit. This included end-of-life firewalls across 5 sites!
Zoe Evans - IT Support Consultant
BBL Batteries
Client of 1 year when written
Client of 1 year when written
Before we partnered with bzb IT, our infrastructure had fallen victim to mismanagement, workarounds, and lack of ownership. We were running via multiple suppliers, using old equipment, and spending a small fortune. We approached bzb IT and from the outset we knew we were in capable hands. They completed a full infrastructure review with a roadmap for change, outlining costs and rationale every step of the way. They then managed the whole change process and we’re now able to experience exceptional IT that’s efficient and cost-effective.
Paul McCourt - Director of Business Operations
Hamilton
Before we partnered with bzb IT, our infrastructure had fallen victim to mismanagement, workarounds, and lack of ownership. We were running via multiple suppliers, using old equipment, and spending a small fortune. We approached bzb IT and from the outset we knew we were in capable hands. They completed a full infrastructure review with a roadmap for change, outlining costs and rationale every step of the way. They then managed the whole change process and we’re now able to experience exceptional IT that’s efficient and cost-effective.
Paul McCourt - Director of Business Operations
Hamilton
Client of 2 years when written
Client of 2 years when written
Live feedback from our Service Desk
4.95 (Last 3 Months)
9th October 2024
Thanks once again to Robby Hijstek for helping resolve an important issue for our new team members so...
6th October 2024
I phone to see if I need to permission to add a new printer. Straight away Robby offered to help me install...
3rd October 2024
Levi was very quick in responding to my ticket. All dealt with speedily and resolved.
3rd October 2024
I am working remotely in Malaysia. Robby Hijstek has helped me over many of days -with some very complicated...
2nd October 2024
Quick reply to email query and sorted
1st October 2024
Brilliantly quick
28th September 2024
act very fast and efficient.
26th September 2024
very quick response
18th September 2024
Helpful, friendly and patient resource. Always respond quickly and resolve issues in good time.
18th September 2024
My issue was resolved very quickly and efficiently via one phone call to the support number.
13th September 2024
Action taken within 15 minutes of reporting the issue. Resolution was speedy and successful.
8th September 2024
Really helpful and took time to explain what the issue was.
Why bzb IT
To answer that, we’ll focus on why we’re different.
Firstly, we’ve invested in a team of genuine technical experts. That means we’re able develop a tailored IT strategy that’s right for your business, as well as having the expertise to deliver on that strategy from the get-go. Our consultants are technical and will be aligned to your business, taking full end-to-end ownership of your IT. Alongside, we’ll provide a fully staffed service desk with only experienced engineers utilising the latest technology to resolve any day-to-day issues quickly.
Secondly, we care. We care about your business, we care about you having the right technology in place to be efficient, we care that your network is secure, and we care about you as people. We’ll always be open and honest, striving to do the right thing, as we know behind every successful partnership is trust.
Finally, we know you’re outsourcing IT for a reason, it’s our job to take on the complexity and remove that burden from you. And that’s exactly what we do, keeping IT simple.
Dragisa (Drag) leads the company’s technical consultancy & account management division, with over-arching responsibility for driving forward the technological aspirations of our clients.
Dragisa Matovski
Account Director
Dragisa Matovski
Account Director
Dragisa (Drag) leads the company’s technical consultancy & account management division, with over-arching responsibility for driving forward the technological aspirations of our clients.
David specialises in proactively building long-term IT strategies for clients across a range of industries, helping to ensure their technological investments match their business goals.
David Robinson
Technical Consultant
David Robinson
Technical Consultant
David specialises in proactively building long-term IT strategies for clients across a range of industries, helping to ensure their technological investments match their business goals.
Neil is a networking and infrastructure expert, taking accountability for the delivery of various projects across our client base, including cloud migration, network upgrades and Microsoft product deployments.
Neil Rowse
Solutions Engineer
Neil Rowse
Solutions Engineer
Neil is a networking and infrastructure expert, taking accountability for the delivery of various projects across our client base, including cloud migration, network upgrades and Microsoft product deployments.
Sam's primary responsibility is to ensure bzb IT is at the forefront of understanding how SMEs adopt the latest IT in a secure & cost effective way. He also oversees our professional services division, where he leads our team in delivering change programmes for our clients.
Sam Vesey
Technical Director
Sam Vesey
Technical Director
Sam's primary responsibility is to ensure bzb IT is at the forefront of understanding how SMEs adopt the latest IT in a secure & cost effective way. He also oversees our professional services division, where he leads our team in delivering change programmes for our clients.
Jack leads the strategic direction of the business, and takes overall ownership of key business activities including Commercials, Operations, People, Service & Brand. Jack also holds a degree (BA Hons) in Business Studies.
Jack Vesey
Managing Director
Jack Vesey
Managing Director
Jack leads the strategic direction of the business, and takes overall ownership of key business activities including Commercials, Operations, People, Service & Brand. Jack also holds a degree (BA Hons) in Business Studies.
Dave is accountable for Service Delivery and Operational Efficiency at bzb IT, with the primary objective of ensuring our clients receive value for money from our proposition.
David Areskog
Solutions Engineer
David Areskog
Solutions Engineer
Dave is accountable for Service Delivery and Operational Efficiency at bzb IT, with the primary objective of ensuring our clients receive value for money from our proposition.
Oliver is an expert in Business Development, with prior experience in event sales for international companies. He’s also held public sector roles where he’s managed governance and control processes.
Oli Hayes
Business Development Manager
Oli Hayes
Business Development Manager
Oliver is an expert in Business Development, with prior experience in event sales for international companies. He’s also held public sector roles where he’s managed governance and control processes.
Luke is an experienced IT engineer and leads on resolving the complex issues our clients face. He’s a natural people-person which has enabled him to build trusted relationships across our client base.
Luke Nix
Senior Service Desk Analyst
Luke Nix
Senior Service Desk Analyst
Luke is an experienced IT engineer and leads on resolving the complex issues our clients face. He’s a natural people-person which has enabled him to build trusted relationships across our client base.
Alex holds an integral role within service delivery, taking responsibility for ticket allocation and delivery. He reports on monthly performance, ensuring we meet our KPIs/SLAs and are analysing any recurring issues to provide the highest level of service to our clients.
Alex Benjamin
Service Desk Coordinator
Alex Benjamin
Service Desk Coordinator
Alex holds an integral role within service delivery, taking responsibility for ticket allocation and delivery. He reports on monthly performance, ensuring we meet our KPIs/SLAs and are analysing any recurring issues to provide the highest level of service to our clients.
Kyle has multiple years experience in IT support and is a knowledgeable Service Desk analyst. He’s a quick learner and takes a hands-on approach to helping resolve client issues & tickets.
Kyle Warren
Service Desk Analyst
Kyle Warren
Service Desk Analyst
Kyle has multiple years experience in IT support and is a knowledgeable Service Desk analyst. He’s a quick learner and takes a hands-on approach to helping resolve client issues & tickets.
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